How do I contact Complete Science Solutions?
The easiest way to contact us is through our Contact Us page. Alternatively, you are always welcome to email us at firstname.lastname@example.org. If you are requesting a price quote for service, our Get-A-Quote page will walk you through all of the information we need to provide you with an accurate quote.
How do I place an order for service?
Just follow these simple steps:
- Complete our Get-A-Quote form. Be sure to provide all required information.
- Next, we assign your request to a consulting specialist and email you a price quotation for you to review.
- Respond to the email to accept the quote, and we will send you an invoice with payment instructions.
- Upon receipt of your payment, we will immediately begin work on your project.
What payments do you accept?
We accept payments via credit card, PayPal, electronic bank transfer, and check. Please refer to the payment instructions on your invoice.
Refunds and Cancellations
If you wish to cancel service, please contact us as soon as possible at email@example.com. For work that has not yet begun, we may issue a full refund minus any bank transaction fees. For work that is already in progress, we may issue a partial refund for the unused balance on your account.
It is each client's responsibility to provide us with correct materials and documents. Consequently, Complete Science Solutions is not responsible for editing incorrect materials submitted by a client. Clients are responsible for any charges associated with the work.
What’s the difference between Comprehensive Manuscript Editing and Copy Editing?
Comprehensive Manuscript Editing includes our complete Copy Editing service for grammar, punctuation, spelling, and journal-appropriate formatting plus additional editing for organizational flow and clarity.
How does Complete Science Solutions handle confidentiality and intellectual property?
This is an important question to ask when considering any consulting and editing service. Our policy on confidentially and intellectual property is straightforward and transparent.
Intellectual property. Simply put, what's yours is yours. You retain all intellectual property rights to any material you submit through our services. Additionally, our services are provided free and clear of attribution. In turn, the intellectual property rights to our publications, products, and services remain ours. Please review our Terms and Conditions for complete details.
As the needs of our clients grow, Complete Science Solutions seeks talented, experienced editors and consultants to join our team. All of our freelance editors and consultants have doctoral degrees and at least five years of experience in their respective fields. Our editors are also native speakers of English. If you meet these qualifications, we encourage you to visit our Careers page to learn more about our freelance editing and consulting opportunities.